Refund & Cancellation Policy

Overview

Praytan India offers digital services, including Career Decision Intelligence assessments, reports, and mentorship bookings. Because these are digital and delivered or accessed instantly, purchases are generally final once the service has been accessed or delivered.

Services Covered

• Career Decision Intelligence (CDI) assessments
• Career Intelligence reports
• Mentorship session bookings
• Digital products and workshops

Exceptions

We understand that genuine issues can occur. A refund or credit may be considered in cases such as a verified technical failure that prevented access to a purchased service, or a duplicate charge. To request a review, please contact our support team within 7 days of the transaction with relevant details.

Mentorship Cancellations

For mentorship sessions, cancellation and rescheduling windows may be set by individual mentors. Please review the applicable terms at the time of booking. Where a session cannot be delivered, we will work with you and the mentor to reschedule or arrange an appropriate resolution.

How to Request a Review

Email support@praytanindia.com with your registered email, transaction reference, and a short description of the issue. We aim to acknowledge requests promptly and resolve them within a reasonable timeframe.

Contact

For any payment-related queries, contact us at support@praytanindia.com.